The Course TimesThe Business of Knowledge.Wed, Sep 16
The Debate

Patreon Cut 93 Jobs. Four Weeks Later It Announced 30 Features — Most Still Being Built.

The membership platform insists its business is healthy. Its answer to spooked creators is a roadmap, a short-form feed, and a rebuilt algorithm.

The Classroom·Sep 7, 2026·3 min read
A membership dashboard with a flat revenue graph glowing on a monitor at night, next to a phone showing a short-form video feed.

The company that spent a decade telling creators not to trust algorithmic feeds just built one.

On July 23, Patreon laid off 20% of its workforce, or 93 peoplea larger cut than the 2022 round both in raw numbers and in percentage terms, and the biggest single reduction in the company's history. In a message sent to everyone on the platform signed up as a creator, under the subject line "A Painful Update about our Team," CEO Jack Conte wrote that the business is "healthy and strong" and that Patreon's core business is not changing. The company pointed to more than 300,000 creators on the platform and a 28% revenue increase in 2025.

Four weeks later, on August 20, Patreon rolled out dozens of new tools in its most substantial product update, arriving weeks after the layoffs — 30 new or revamped features spanning discovery, community building and analytics.

What's actually in the box

The headline addition is Clips, an iOS feature that turns creator videos into short, shareable clips that can be posted off-platform or shared natively as Patreon's short-form post format, Quips. Clips requires source videos of at least eight minutes, in English.

Then the part that matters most to anyone selling memberships. Previously, Patreon's system recommended creators similar to ones a user already followed — a design that tended to favor larger accounts. The revised approach compares individual posts by topic, craft, style and theme, which Patreon says will surface smaller creators more often. A feature called Niches adds topic-based communities built around specific interests, subcultures or fandoms.

Also arriving: Live Q&As during livestreams, fan-facing profile pages, and more granular earnings analytics including breakdowns by tier and billing cadence, plus filters for free trials, active members and accounts in payment retry.

The timing problem

Music Ally read the announcement less charitably. Conte unveiled a set of features currently "being built, tested, and not yet rolled out," the outlet noted — the aim being early feedback, but also, it suspected, to reassure creators spooked by the layoffs who were investigating alternative platforms in case Patreon was on the slide.

That's the honest frame. Some items are longer-term roadmap commitments: anti-AI scraping tools, real-time spam detection, expanded auto-moderation. Others, including the suggested video previews that pull the most engaging parts out of paid videos, are still in early testing.

Conte's pitch rests on a diagnosis every course seller recognizes. "The current version of the web is a failed promise for creators and fandoms. As creators, we can't even reach our followers on the platforms anymore," he wrote, adding that social media "has created mass polarization, addiction, and made it increasingly difficult to build a creative community and business."

He is right about the problem. The solution he's shipping is a feed with ranking rules.

Read this if you sell memberships

Patreon is promising a big update to its discovery algorithm with the aim of not just favouring the most popular creators. Which means the reverse is also true: whoever currently benefits from the old ranking is about to benefit less.

If your recurring revenue depends on being found inside someone else's product, the terms of that discovery can change over a weekend — on Patreon, on Instagram, on Udemy, on YouTube. Conte says Patreon is already delivering 1.5 million new free and paid members to creators every month. That number is a gift when the algorithm likes you. It is also a dependency.

The creators who sleep best are the ones whose email list is bigger than their follower count.

Sources

  1. Patreon lays off 20% of its workforceTechCrunch
  2. Patreon Lays Off 20 Percent of Its Workforce404 Media
  3. Patreon launches 30 new creator features, including short-form Clips and revamped discoveryTechCrunch
  4. Patreon reveals a blizzard of new features for its creatorsMusic Ally
  5. Major Update Sees Patreon Launching 30 New Creator FeaturesNet Influencer
  6. New Patreon Features: Roadmap Update!Jack Conte on Patreon
  7. Patreon Update: Platform Rolls Out Over 30 New Tools and Features to Empower Smaller CreatorsLatestLY
  8. Patreon Lays Off 20% Of Workforce Amid RestructuringiHeart / Newsradio WOOD
  9. Patreon's revenue is up 28%, so why is it cutting 20% of its staff?The Statesman

Editor’s note: Every membership seller has money sitting on a platform they don't control. When that platform cuts a fifth of its staff and then promises 30 features, the gap between shipped and announced is the story.

patreonmembershipsjack conteplatform riskdiscoverycreator economy